4/10 很差
Gerald
与家人出行
2024年05月31日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked a room in the property shown in the listing. Instead we got a room across the road in an annex attached to the restaurant?
We booked months ahead an reviewed no information stating this could not be honored?
Secondly the remote for the TV was malfunctioning. We had several people play with it smile and just confirm it didn’t work correctly. No attempt to actually correct it or change rooms.
I call this deceptive and lack of concern for service.
No compensation offered.
Customers need to be correctly notified and serviced.
Customer beware.
I will also post review on trip advisor so people are properly advised of this situation.
Gerald
2024 年 5 月入住 1 晚