6/10 一般
Ian
商务旅客
2023年10月15日
满意:客房舒适度
不满意:员工和服务
I booked at 3pm and arrived after 6pm but no one was there. I had not received any correspondence so i phoned them. They hadn't checked so didn't know i was coming and the room was not ready. They made their way to the apartment while I waited in my car, and 'cleaned' it. The cleaning took less than 5 minutes, which I found worrying. It certainly hadn't been vacuumed. I also wasn't aware that it was a shared bathroom when I booked. Disappointing.
Ian
2023 年 10 月入住 1 晚