Staff is very accommodating, even set up a kitchenette for me when I booked for a longer period. I also had my credit stolen before I arrived and they were helpful enough to let me mail it to their address and keep on eye out for it. No hot water, but when you've been walking in the hot sun there's no need for it. Private room with its own porch area, very private and comfortable. Amazing for the price. Wifi could be stronger, but if you sit in the courtyard it is very good. Cafe warung right next door, cute place with food, also very friendly.