评分基于 991 条真实点评

4.2 / 5
82% 住客推荐
4.3 客房清洁度
4.3 服务和员工
4.1 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
3/5
用户:真实旅客

Don't use the swimming pool of Sentara hotel

发布日期:2023年2月13日 发布在:Hotels
swimming pool water very dirty, Neither circulation nor filter and disinfection , even can see the vomit floating ....
酒店管理层的评论
2023年2月14日,回复:酒店管理层 Naruemon A.
Dear Valued Guest, Thank you for taking the time to get in touch. I am sorry to hear that your experience with us was not good. We try hard to make every experience positive, but sometimes we miss the mark. Thank you for letting me know about the problem during stay. I am going to talk to our team and fix this. Please know that this is not normally how we do business. We want all customers to feel welcome and appreciated, and we are sorry that this did not happen for you.We hope you’ll consider giving us another try. Thank you again for bringing this to our attention.Sincerely,The Management
4/5
用户:真实旅客

发布日期:2019年11月8日 发布在:Hotels
房間乾淨舒適
4/5
用户:真实旅客 来自:HongKong

超值,舒適

发布日期:2018年9月2日 发布在:Expedia
位置十分之方便,鄰近商場,步行不遠有很多美食和娛樂場所.酒店乾淨舒適,服務員態度良好,一次十分不錯的旅程
酒店管理层的评论
2018年9月13日,回复:酒店管理层 Management Response
Dear Valued Guest , Thank you very much for choosing Centara Hotel & Convention Centre Udon Thani for your visit to Udon Thani. Thank you also for sharing your comments. We are very happy you enjoyed your stay with us. Our team feels very encouraged by your positive feedback. We look forward to welcoming you back to Centara Hotel & Convention Centre Udon Thani. With kind regards, Centara Hotel & Convention Centre Udon Thani, Management
3/5
用户:真实旅客

发布日期:2018年8月12日 发布在:Hotels
不值5星,大堂5星感覺,房只有3星,房間小,殘舊、沒有牙刷,沖涼液、洗髮水,一個人都不夠用,差
酒店管理层的评论
2018年8月23日,回复:酒店管理层 Management Response
Dear Valued Guest, Thank you for taking the time to review Hotel & Convention Center, Udon Thani and provide us with the observations from your recent stay. Your comments have been shared among the team and we will work toward improving those areas you have highlighted The entire team at Hotel & Convention Center, Udon Thani will do our best to ensure your next stay with us will be an enjoyable one. We look forward to have another opportunity to accommodate you again soon. With kind regards, The Management
4/5
用户:真实旅客

Dirty Toliet

发布日期:2018年6月11日 发布在:Hotels
As i had already request the connecting room in 3 weeks ago, but when i arrived the hotel, they said all full. As i told i need to take care the elderly, so we need connecting room for us, but finally, they just give me the same floor, the toliet is a bit dirty
4/5
用户:真实旅客 来自:Hong kong

位置很好,靠近central plaza

发布日期:2018年5月8日 发布在:Expedia
房間設施有點舊,花灑調教水温有待改善,其他都還不錯,始終是全市最高檔次的酒店,會考慮再入住的,謝謝给了我不錯的入住體驗
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2018年4月17日 发布在:Hotels
4/5
推荐
类别:私人活动
用户:真实旅客

发布日期:2018年3月19日 发布在:Hotels
Nice service
4/5
推荐
类别:私人活动
用户:真实旅客

发布日期:2018年3月19日 发布在:Hotels
Nice service
4/5
用户:真实旅客 来自:hk

非繁忙季節入住會較好

发布日期:2017年12月3日 发布在:Expedia
非繁忙季節入住會較好,是次配給較好樓層和相連房間,空間較合理 上次繁忙時間入住,房間窄得很.........................