评分基于 1,341 条真实点评

4.1 / 5
4.3 客房清洁度
4.2 服务和员工
4.1 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年2月15日 发布在:Hotels
酒店管理层的评论
2024年2月16日,回复:酒店管理层 Maria
Dear Shun Ho, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager
5/5
用户:真实旅客

Enjoy

发布日期:2023年2月15日 发布在:Hotels
A very good experience in this hotel.
酒店管理层的评论
2023年2月16日,回复:酒店管理层 Nikhil
Dear Mr. Ka Fai Jeffrey,Greetings from the Lonsdale Quay HotelThank you so much for choosing our hotel and taking the time to leave us a very candid and a wonderful review of your recent stay with us. We are truly heartened to have received your kind and generous feedbackYour feedback and comments are extremely valuable and important to us. We are extremely delighted to hear that you have enjoyed your overall stay and experience with us.Our endeavors are to ensure that, our valued guests receive the most superior service , in a well maintained and comfortable atmosphere. We also looked forward to improving our services and product with each stay and experience.We sincerely thank you for your patronage and supportWe look forward to welcoming you back to our hotel in the not-too-distant future.Thank you Warmest RegardsNikhil GeorgeVice Operations Manager
2/5
用户:真实旅客

发布日期:2022年6月21日 发布在:Hotels
酒店管理层的评论
2022年6月25日,回复:酒店管理层 Nikhil
Dear Mr. Fong, Greetings from the Lonsdale Quay Hotel Thank you for choosing our hotel and taking the time to leave us a rating of your recent stay with us. Your feedback and rating is extremely valuable to us. Please accept our sincere apologies for the shortcomings faced during your stay with us. Providing the most superior service in a well maintained and comfortable atmosphere has always been our top priority. We have always strived to improve our services and facilities with each and every stay and experience. We look forward to welcoming you back to our hotel I would like to sincerely thank you for your patronage and support Warmest Regards Nikhil George Front Office Manager
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Very clean rooms, services is amazing.
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Location access
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Maria
Dear Noel, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager
4/5
用户:真实旅客 来自:Kamloops

发布日期:2024年5月26日 发布在:Expedia
This property is an older building right on the Waterfront with Ocean andd City views from most of the rooms. Our Mattress was showing some age, but the rest of the Room was pretty good. Access to shopping, restaurants is phenomenal. There ia a passenger ferry service to the Downtown core that runs most of the day every 15 minutes. As a senior on a Saturday evening 2 dollars and 10 cents. The breakfast at the hotel restaurant was average. 2 of got an acceptable breakfast and one got eggs, sausage, hash brown and toast. The hash browns were ok as were the eggs. The sausage was very basic and could be upgraded. The toast was dry and very commercial bread. Not buttered and no butter or jam on the table. We would stay again but probably step outside the hotel for breakfast.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Maria
Dear Ross, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the restaurant and the breakfast, we have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager
4/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Great location - in the middle of everything. Lots of eating options and walkable places. Room was a little worn for ware, shower had patched holes on the walls but it was clean and safe.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Maria
Dear Jessica, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager
5/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
Amazing location next to many restaurants and a short sea bus ride into Vancouver's downtown core. Would stay again.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Maria
Dear Josh, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager
3/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
The view was amazing. Signage is needed to direct visitors to parking and lobby. It was a struggle.
酒店管理层的评论
2024年5月27日,回复:酒店管理层 Maria
Dear Cheryl, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront. Please accept our sincere apologies for the shortcomings faced with your stay, specifically regarding the disappointment with the parking facility. This parking facility is owned and controlled by the Lonsdale Quay market. We have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager
5/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
The room was clean and simple with a view of the shipyards. The neighborhood around the hotel has a ton of food options, an museum and walkable areas. Within a block or two, there are quite a few breweries, coffee shops, and playgrounds. I would stay there again
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Maria
Dear Edward, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager