2/10 糟糕
Li wah
与家人出行
2023年06月20日
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I am writing to express my disappointment and frustration with my recent stay at your hotel. Unfortunately, my experience was negatively impacted by the ongoing labor strike, which resulted in a number of disruptions to my stay.
Firstly, my room was not cleaned and no one refilled the essential toiletries nor linen during my stay. This made my stay quite uncomfortable, as I had to manage with limited resources and had to purchase additional items myself. Furthermore, the hotel restaurants were not open, and the alternative options were not up to standard and quite unsatisfactory. The overall cleanliness of the hotel was also subpar, which made me feel uneasy and uncomfortable throughout my stay.
Moreover, despite the disruptions, your hotel did not make any relocation arrangements nor did it offer any compensation for the inconvenience caused to us .As a result, I had to bear the discomfort and inconvenience throughout my stay.
I kindly request that you consider offering some sort of compensation for the disruption to my stay. I believe that it is only fair to receive adequate compensation for the inconvenience and discomfort caused by the labor strike.
I hope that you take my concerns seriously and take appropriate measures to ensure that future guests do not experience similar disruptions.
Thank you for your attention to this matter.
Sincerely,
Leo Tam
Li wah
2023 年 6 月入住 5 晚