Generally satisfied with services for our 8 nights stay, but surprised on quite of few tour groups check-in , affecting the ambiance of the loony and breakfast area !
3 days the room cleaning didn’t finish before 3pm .. until we called up upon our return to the room, and surprised the room not cleaned, the housekeeping came as our request!
Yu Chang
2023 年 9 月入住 8 晚
10/10 超赞
QIANG
与家人出行
2022年06月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great hotel
QIANG
2022 年 5 月入住 6 晚
8/10 还可以
Charlie
团体旅客
2020年02月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
門口聚集很多人抽煙,影響旅客進出
Charlie
2020 年 1 月入住 2 晚
10/10 超赞
CHUNGLING
与家人出行
2019年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The hotel worth revisiting for sure
Excellent room and facilities, heart warming reception and excellent services from concierges. Excellent location and convenience. The best one that I ever had.Lots of good restaurant in walking distance.
CHUNGLING
2019 年 12 月入住 5 晚
8/10 还可以
Wai yee
2019年11月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wai yee
2019 年 11 月入住 2 晚
6/10 一般
真实旅客
2019年06月19日
真实旅客
2019 年 6 月入住 2 晚
8/10 还可以
Penta
2019年04月21日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice but parking fee is too high 50E
Penta
2019 年 4 月入住 1 晚
10/10 超赞
GoodMike
2018年10月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely a great place to stay in Vienna
Very very friendly and helpful front desk and all the staffs. Well-organized process to deal with customers' needs and requests. The hotel is close to nice restaurants and walking distance to Stephan Cathedral, main shopping street in old town, opera house and famous coffee stores while sits in a quite location next to the Stadt park. The staff heard my wife loves the Riz chocolate in the room and they surprisingly sent us a lot of them and made her really happy. This place provides professional service with sincere smile and warm assistant all the time. Definitely a place i will stay again. Not even mention they have an awesome bar and one of the bet steakhouse in town! Special thanks to Dephanie in Ritz Carlton Vienna's warm welcome when we arrived there very late at night after a tiring long drive from Salzburg.
GoodMike
2018 年 10 月入住 4 晚
8/10 还可以
Yunglam
2018年09月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Housekeeping is too annoying
I was just annoyed by the housekeeping who ever entered my room even the sign of DO NOT DISTURB was turned on