Ratings based on 100 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Des Moines
Posted May 17, 2024 on Expedia
by A verified traveler
Posted Apr 4, 2024 on Expedia
by A verified traveler
Dark hallways and dirty carpet.
Posted Feb 7, 2024 on HotelsThe building from the outside and lobby is beautiful. Once you walk down the very dark and dirty hallway to the room it was not nice.
Comment from Hotel Management
Mar 7, 2024 by PINGKO, Hotel Management
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler
Posted Nov 22, 2023 on Expedia
by A verified traveler
Posted Oct 16, 2023 on Hotels
The hotel is old and run down. The staff are not helpful. It is empty..
Comment from Hotel Management
Nov 2, 2023 by Director of Sales , Hotel Management
Dear Susan,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler
Posted Jun 15, 2023 on Expedia
Room is clean
Check in made me feel discriminated
Dark and no light for self parking
Security people are not able to direct me where to park at night. Cuz me to park wrong place n move back to correct place
For a nice hotel why do they limit lighting at night
Comment from Hotel Management
Jun 16, 2023 by PINGKO, Hotel Management
Dear Value Guest,Thank you for the hotel review you have shared with us. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler
Posted Nov 26, 2022 on Hotels
Great view, awesome friendly staff! The only thing that could be a bit cleaner is the balcony which still has cigarette butts and kind of dusty.
Comment from Hotel Management
Apr 24, 2023 by Director of Sales, Hotel Management
Dear Value Guest, Thank you so much for your feedback of our hotel. It is something we takes great pride in and your feedback is extremely valuable to us. We have addressed this to the concerned department where it will be looked into. We hope you will visit us again. Sincerely,Director of Sales
by A verified traveler from Des Moines
Posted Jun 2, 2022 on Expedia
by A verified traveler
Posted Feb 12, 2020 on Expedia
Large room, variety of breakfast options and food fotness room
Comment from Hotel Management
Feb 13, 2020 by Kind Regards, Cecille, Hotel Management
Dear Valued Guest,
Thank you for staying with us and we are glad to hear that you liked our service.
Looking forward to having you as a guest in the future.
by A verified traveler
Posted Feb 12, 2020 on Expedia
Staff friendly and larger room. Variety of breakfast selections
Comment from Hotel Management
Feb 13, 2020 by kind Regards, Cecille, Hotel Management
Dear Valued Guest,
We are delighted to hear you enjoyed our overall service. Thank you for staying with us and hope to welcome you again for your future visits.
