A luxury hotel through and through. Don’t recommend Becca though.
Stephanie
2024 年 5 月入住 1 晚
10/10 超赞
Angie
与家人出行
2024年05月12日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service! Amenities such as the beach club were excellent. Loved the live music!
Angie
2024 年 5 月入住 2 晚
10/10 超赞
Reva
2024年04月26日
满意:清洁度、员工和服务、住宿条件和设施
I enjoyed the entire stay
Reva
2023 年 12 月入住 2 晚
10/10 超赞
Jordan
与配偶出行
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No. This is the like... fifth time we've gone through this exercise. I am not writing an actual review. Stop asking me to. Just let me rate it 5-stars. It was a wonderful hotel experience, but I have no desire to explain in detail what the issue is. At this point, I'm more annoyed about getting these emails from you all when you manually review the review and decide it doesn't fit your standards.
Jordan
2024 年 3 月入住 1 晚
6/10 一般
John
与配偶出行
2024年04月6日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Lovely hotel and it was very convenient as the wedding we were attending was also at the property. Check-in was great. Nick was very attentive and offered us a welcome glass of sparking wine and showed us to the elevator. He had also arranged for our Tesla to be charged overnight as it needed to be charged for our return home the next morning (more on that later because it was NOT charged overnight). Room was tastefully decorated and clean. Amenities were nice and large shower had wonderful water pressure. Bed was a little too firm for our liking and there was no blackout curtains so we were awake bright and early at 7am! The room was very quiet though - didn't hear any other guests. Although we were thankful that our room was ready at 3pm, there no restaurants/cafes open for even a small bite to eat. We were told that it opened at 4pm (which is their usual check-in time - which is a little late given our experience with other hotels). We ended up eating some very expensive chips and nuts from the mini bar in our room. The wedding started at 5pm and food wouldn't be served until about 6pm for cocktail hour. I had to eat something after drinking a glass of sparkling wine on an empty stomach. Anyway, turndown service was very nice. Real problem began when we woke up much earlier than we had intended too but it actually was fortunate that we did since they had neglected to charge our Tesla overnight!!! Front desk did not pick up the phone. Brian, at checkout, not good!
John
10/10 超赞
Sami,Norfolk
与家人及幼儿出行
2024年04月1日
满意:服务设施
Elegance at its best
Sami
2024 年 3 月入住 2 晚
10/10 超赞
Lisa,Chesapeake
2024年04月1日
满意:清洁度、员工和服务、住宿条件和设施
Lisa
2024 年 2 月入住 1 晚
6/10 一般
Christopher
2024年03月8日
One at least one occasion the room was partially cleaned … towels not folded, bed made, food tray not removed… shower floor towel not replaced, etc.