Ratings based on 632 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 30, 2024 on Expedia
by A verified traveler
Posted May 29, 2024 on Expedia
by A verified traveler
Posted May 28, 2024 on Expedia
The updates to the rooms were great since my last trip. Need a nicer outside area for guests to hang out in since there is no inside lounge area any more. The rugs in the common areas need cleaning. Need more hangers in the room. Would also be nice to have a comf chair in the room. Only chair is a desk chair and it is not comfortable,
by A verified traveler
Posted May 24, 2024 on Expedia
Comment from Hotel Management
May 26, 2024 by Manager, Hotel Management
Thank you for choosing to stay with us and offering great feedback. We hope to see you again.
by A verified traveler
Posted May 18, 2024 on Expedia
Last minute booking - everything just what I needed
Comment from Hotel Management
May 21, 2024 by Manager, Hotel Management
We are so happy to hear that we provided everything that you need for your stay. Thank you for the great feedback.
by A verified traveler
Posted May 17, 2024 on Expedia
Professional staff
Comment from Hotel Management
May 19, 2024 by Manager, Hotel Management
Thank you for the positive feedback. We hope you choose to stay with us again.
by A verified traveler
Posted May 5, 2024 on Expedia
Clean simple rooms with all the amenities I needed. Friendly front desk service. Only real flaw is you can hear everything in the halls from the room.
Comment from Hotel Management
May 19, 2024 by Manager, Hotel Management
We always appreciate hearing from our guests so we know how to improve. Thank you for choosing to stay with us.
by A verified traveler
Posted Mar 24, 2024 on Expedia
There are no employees over night. All night people were partying and coming and going till 6am when I left...felt like illegal activity. Cars picking people up in middle of night. I did not sleep at all. It was clearly unsafe.
I called the hotel for them to make it right. They said they would look at the video and get back to me....they never did....
Comment from Hotel Management
Mar 28, 2024 by Manager, Hotel Management
We regret your stay was not exceptional. We strive to ensure all our guests have a pleasant experience. While we may not have staff at the front desk after 10pm, there is a telephone number posted at the front desk for someone who is on property 24/7 for any needs or concerns. There are cameras inside and outside of the property and we can confirm there was no illegal activity occurring. We can assure all our guests that the hotel is very safe as we also have local police patrolling the parking lot after hours as we are in a residential neighborhood.
by A verified traveler
Posted Dec 8, 2023 on Expedia
Wonderful Staff
Comment from Hotel Management
Dec 14, 2023 by General Manager, Hotel Management
Thank you !
by A verified traveler
Posted Nov 27, 2023 on Expedia
Fine
Comment from Hotel Management
Dec 4, 2023 by General Manager, Hotel Management
Thank you
