Ratings based on 644 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 3, 2024 on Expedia
Very close to Rend Lake
by A verified traveler
Posted May 27, 2024 on Expedia
Safe and quiet!
Comment from Hotel Management
May 28, 2024 by Olivia, Hotel Management
Thanks for the feedback!!
by A verified traveler
Posted May 22, 2024 on Expedia
I never stayed a hotel where I wasn’t asked for my ID and no invoice was ever provided. There is not a hair dryer in the room which was very inconvenient. Bathroom door did not close all the way. There were not enough towels for four guests. Very bare bones and basic, sufficient for one night passing through town.
by A verified traveler
Posted May 17, 2024 on Expedia
Don't let the outside deceive you. It looks like a Motel 6 outside, but is actually quite nice inside. Rooms are clean and fresh. Staff is helpful. A pleasant stay.
Comment from Hotel Management
May 28, 2024 by Olivia, Hotel Management
Thanks for the feedback!
by A verified traveler
Posted May 13, 2024 on Expedia
by A verified traveler
Posted May 11, 2024 on Expedia
I appreciate how clean the hotel was…right down to baseboards.
Comment from Hotel Management
May 28, 2024 by Olivia, Hotel Management
Thank you Jennifer!
by A verified traveler
Posted May 3, 2024 on Expedia
Very secluded location. Property itself is amazing
by A verified traveler
Posted Apr 14, 2024 on Expedia
by A verified traveler
Posted Apr 12, 2024 on Expedia
Very noisy. Sounded like there was a party in the lobby very late. No one at desk at checkout. When I checked my bank account I was charged double for the room. The issued a credit and then charged the correct room price. The credit takes 4 to 5 days to appear but the correct charge comes out right away. So now have 3 times the charge coming out of my account. It has been 3 days. Really hoping the credit shows up.
Comment from Hotel Management
Apr 13, 2024 by Olivia , Hotel Management
Hi Annie! I am so sorry this happened! I am looking into it right away. Please do not hesitate to call, if nothing comes back correctly!
by A verified traveler
Posted Apr 10, 2024 on Expedia
Shout out to Katie, the manager onsite on April 7, 2024. She was exceptionally welcoming, thorough and efficient in taking of the crowds arriving to view the Total Solar Eclipse. We really appreciated her!!
Comment from Hotel Management
Apr 13, 2024 by Olivia, Hotel Management
Thank you Elizabeth!
