评分基于 806 条真实点评

3.9 / 5
4.1 客房清洁度
3.7 服务和员工
4.2 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Amazing
5/5
用户:真实旅客

发布日期:2024年5月21日 发布在:Expedia
All around an amazing stay. Food was delightfully good everyday, a ton of options Resteraunts gave you an intimate dine-in experience. Walkable to downtown williamstead
5/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Great resort, very friendly people, beautiful beach and walking distance to the city!
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Daniele
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests.We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals.Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
The resort is very safe and clean would recommend to anyone planning to visit
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Daniele
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests.We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals.Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
2/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
I had a less than satisfactory experience. Firstly, the cleanliness of the hotel rooms was a major concern. The rooms were not properly cleaned, which was quite disappointing. Another issue I encountered was with the food selection in the buffet area. It was very limited, and the options were not up to par with what one would expect from a hotel of this caliber. There are no bartenders on the beach either. This was quite disappointing as I had hoped for a more varied and enjoyable dining experience during my stay. Furthermore, I must caution future guests not to believe the hotel staff when they claim to assist with arranging taxis when you're ready to return to the hotel from venturing out. Taxis are NOT readily available at night. When my friend tried to contact the staff for a taxi, they did not answer the phone. In fact, my friends and I had to walk half a mile to another hotel before finally getting a taxi. She even showed her phone to the hotel staff upon arrival that she had been on hold for 29 minutes. It was disheartening to see that the staff member, Niasson, seemed unresponsive and unhelpful in this regard. On a positive note, the beach area near the seafood restaurant was quite nice. The beach had fewer rocks compared to other areas, making it a pleasant spot to relax and enjoy the surroundings. Overall, while Curacao itself was a beautiful destination, I would not choose to stay at this hotel again.
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Daniele
First of all - we would like to thank you for taking the time and effort to write a review about our resort. We are very pleased to see that you chose us as your hotel accommodation while visiting Curacao. We read your mentioned points below, line by line and would definitely take these in consideration. We offer our apologies to have not exceed the overall expectations. At this moment, we are re-training our existing team and looking forward for future positive results for the hotel.Since we highly appreciated your feedback & suggestions and with our busy operations daily, we will take this as a positive and constructive feedback to improve our service quality. We look forward to your return. Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.
4/5
用户:真实旅客

发布日期:2024年5月16日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Daniele
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests.We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals.Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
5/5
用户:真实旅客

发布日期:2024年5月15日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Daniele
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests.We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals.Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
3/5
用户:真实旅客

发布日期:2024年5月11日 发布在:Expedia
Hotel is nice overall. However, we chose a room with an ocean view only to get a room overlooking the roof of the buffet and then a tiny ocean view. Staff was unwilling to accommodate us with another room or discount our " upgraded room." Restaurants and food are average at best. Limited menu outside the buffet. Buffet does have many options. Staff was not very friendly.
酒店管理层的评论
2024年5月12日,回复:酒店管理层 Daniele
Dear Gerardo,First of all - we would like to thank you for taking the time and effort to write a review about our resort. We are very pleased to see that you chose us as your hotel accommodation while visiting Curacao. We read your mentioned points below, line by line and would definitely take these in consideration. We offer our apologies to have not exceed the overall expectations. At this moment, we are re-training our existing team and looking forward for future positive results for the hotel.Since we highly appreciated your feedback & suggestions and with our busy operations daily, we will take this as a positive and constructive feedback to improve our service quality. We look forward to your return. Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.
5/5
用户:真实旅客

发布日期:2024年5月11日 发布在:Expedia
The staff at the resort were amazing!
酒店管理层的评论
2024年5月11日,回复:酒店管理层 Daniele
It was a pleasure to have you as our guest, and I'm glad to hear that you had a memorable stay with us. We strive to provide excellent service and create lasting experiences for our guests.We hope that you enjoyed all the amenities and services that our hotel had to offer. Our team works hard to ensure that each guest feels comfortable and taken care of during their stay. It's always rewarding to receive positive feedback, as it shows us that we are meeting our goals.Hereby we would like to express my gratitude that you’ve taken the time and effort to write a review about our resort & for the given score. We value your feedback and use it to continually improve our services. Thank you once again for choosing Corendon for your stay. We hope to welcome you back in the future for another great experience.
3/5
用户:真实旅客

发布日期:2024年5月9日 发布在:Expedia
酒店管理层的评论
2024年5月11日,回复:酒店管理层 Daniele
Dear Sonia,We would like to thank you for taking the time and effort to write a review about our resort. Thank you for that. We look forward to your return. Mangrove Beach Corendon Curacao All-Inclusive Resort, Curio by Hilton.