Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
We booked this property as dog friendly , and after making the booking I contacted the property to request an early check in , which was an extra £20 , which I was happy to pay , I mentioned we were bringing 2 small dogs , the lady said they had no more dog friendly rooms ! As such we had to go through the annoying process of cancelling the booking with Expedia . Which was long winded .
There should be dog friendly rooms listed on the room selection.
However every cloud ! We managed to book a dog friendly room at the Windermere Hillthwaite , wow what a lovely place , staff amazing and highly recommend going with your furry friends 👍