The layout of the hotel/casino is poorly done. Very confusing to find parking. The hotel’s free parking is on the complete opposite side of the building to where you check in; meaning you either drag your bags through the casino to check in or head all the way back to your car to collect them once you are checked in.
Kaitlyn
2024 年 3 月入住 1 晚
10/10 超赞
Lena
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Lena
2024 年 3 月入住 1 晚
8/10 还可以
Gay
团体旅客
2024年05月26日
满意:员工和服务、服务设施、住宿条件和设施
I didn't like having to walk thru the casino to check in and then walking back into the casino to get to my room.
Gay
2024 年 5 月入住 2 晚
4/10 很差
Amber
2024年05月26日
Amber
2024 年 5 月入住 1 晚
10/10 超赞
Tyler
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Ran it up roulette with the boys.
Tyler
2024 年 5 月入住 1 晚
10/10 超赞
Feruza,Farmington Hills
2024年05月23日
满意:服务设施,员工和服务
All good
Feruza
2024 年 5 月入住 1 晚
6/10 一般
Dwayne
2024年05月22日
不满意:住宿条件和设施
The front desk check in is so far from self park.
Dwayne
2024 年 5 月入住 1 晚
8/10 还可以
Jennifer,WINDSOR
与家人出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Jennifer
2024 年 5 月入住 1 晚
2/10 糟糕
Shannon
与配偶出行
2024年05月20日
满意:清洁度
不满意:员工和服务
Th check in process was a complete joke! I am fully aware that “diamond” and “seven stars” members should get a faster check in service! However, there was 1 person to check in the “other” line! When we arrived at 3:24pm on a Sunday of long weekend, we were 4th in line! We waited….as the line grew behind us….for 45 minutes until they had a few other worker come to help check people in….at this point there were 45 people in line waiting to check in! After arriving to line at 3:24 and only having 4 people ahead of us…we were finally checked in at 4:30pm! Completely unacceptable!
Upon arriving to our room, I was getting ready for dinner and found that the shower had no pressure and washing my hair was going to be an issue! We visit 10-12 hotels a year and this was by far not a good experience!
I expects more from Cesar’s Windsor! I will save my money next year on our anniversary and stay somewhere else!
Very disappointed!