4/10 很差
Gloria
与家人出行, 商务旅客
2024年06月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The security during the night didn’t do their job and the night clerk didn’t answer the front desk phone. There was a young man who was intoxicated was banging on a door and screaming/yelling with swearing and going up and down the hall. All security did was just stood there and watched him without saying and/or even to escort him out of the building. Calling the front desk about 3 times with no answer and here he was standing the security watching the young man. This was very unacceptable especially as a customer that need their rest for the next day of work/meetings. I totally regret that I booked there for my business travel. I tried to change my booking for the following night but was unable to do so, as only allowed just to change the name or room.
Gloria
2024 年 6 月入住 2 晚