Ratings based on 151 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
2 out of 5
by A verified traveler

Posted Apr 7, 2024 on Expedia
I booked because of the 9/10 rating which I think probably 2-5 / 10 is not appropriate. The room layout is awkward, furniture is dated and broken. Location is not quite nice neither. Don’t not recommend to stay there.
4 out of 5
by A verified traveler from Bergenfield

Posted Mar 17, 2024 on Expedia
The staff is not well versed in English. The concierge was a trainee and didn’t have any restaurant recommendations. The front desk for the majority not helpful. The rooms were spacious and very clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 4, 2024 on Hotels
5 out of 5
by A verified traveler

Great stay

Posted Jun 8, 2023 on Hotels
Amazing service with free upgrade. Hotel room is spacious, clean and comfortable.
3 out of 5
by A verified traveler

Posted Jan 16, 2022 on Hotels
The hotel looks old and the rooms too simple for what we paid
Comment from Hotel Management
Jan 18, 2022 by -General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Wuxi. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 5, 2020 on Hotels
5 out of 5
by A verified traveler

Posted Nov 22, 2019 on Hotels
It was a good stay, especially they have a very modern toilet seat.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2019 on Expedia
4 out of 5
by A verified traveler

Comfortable hotel

Posted Jul 7, 2019 on Hotels
The service was prompt and courteous as would be expected for an intercontinental. The room was a little dated but was clean and comfortable
5 out of 5
by A verified traveler

One the best in wuxi

Posted Jul 7, 2019 on Hotels
Stayed here for 3 nights for business trip and the room is spacious and well-furnished, certainly deserving of its 5 star status. Around 30 mins walk or 10 rmb taxi ride to nan chang street - main attraction for both locals and tourists
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