Hotel Josef is a very decent hotel for a couple of days.
The room size was fine; location was excellent being very close to the train/bus station; bed and bedding very very comfortable.
Check in was clunky and only successful with the help of the kind guy at the coffee shop (attached to the hotel.
Shower drain didn’t work so water overflowed onto the bathroom floor. Room furniture was uncomfortable, but was at least existed.
Overall rating is satisfactory, given it was a short stopover.
Donald
2024 年 5 月入住 2 晚
10/10 超赞
Natalie
与配偶出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful esthetic. Friendly staff at the bar downstairs who helped with check in. Really nice coffee and simple food offerings from the bar downstairs as well. Excellent location close to old town, the land museum and the main train station. Highly recommend!
Natalie
2024 年 5 月入住 3 晚
2/10 糟糕
Li Ying
团体旅客
2024年05月20日
满意:清洁度
不满意:住宿条件和设施,服务设施
It’s ridiculous that there’s only one self check in machine and the reception is in another hotel. The staff in the cafe is only equipped to help with basic check and directs all other operational matters to hotel Montana (where the reception is).
I booked for 2 nights in 2 separate bookings which the machine and the cafe staff are unable to assist with. I then had to go to hotel Montana to explain this situation and the reception assured that there was no issues since I was allocated the same room.
There was obviously an issue with the key card the next day and I was unable to enter my room. The new key card was given to the cafe staff which was unaware of the situation and had to call the reception for clarification.
The check in procedure is extremely messy and badly managed.
Additionally, I paid for a kitchenette, deluxe studio room (the largest / most expensive option) but there was no amenities to use the kitchenette - only a fridge and a coffee machine - no basic kitchen utensils nor spoon/ fork.
Other than the location which is near Zurich HB, there are no pull factors of this hotel as the price is too steep for such a basic room that has no facilities.