Ratings based on 977 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 27, 2024 on Expedia
by A verified traveler
Posted May 13, 2024 on Expedia
Comfortable, hospitable and the Marriott feel.
by A verified traveler
Posted May 6, 2024 on Expedia
by A verified traveler from Tampa
Posted May 2, 2024 on Expedia
The property is expensive, but in many ways worth it. Always a taxi available. Taxi to airport approx $60 (US currency) each way or you can make your way to the train station (10 min walk). The staff is very helpful and welcoming. Marco greeted us and gave us an excellent introduction to the hotel and facilities. Valentina, at the front desk, went above and beyond to make sure we enjoyed our stay. They were both amazing people and made us feel very welcome. Everyone spoke English, among other languages, and was polite. The bar prices were reasonable. The staff there were very friendly. Bad things: The food is very poor in quantity and quality, especially for the prices charged. I am not saying this as an "American who expects large portions". We paid $14 each for 2 soups (one mushroom, one wonton). Both were about 3/4 cup. The mushroom was completely creamed, like Campbells worthy and the wonton was poor watery chicken broth with odd meat filled breadsticks that apparently were the wontons (this is not a dumpling). We also got a chicken Ceasar salad for $28 which is essentially 1 grilled chicken breast and 4 small leaves of lettuce under it. For desert we said well let's get the NY Cheesecake. I don't know what that was, but cheesecake it was not. More like custard pie. We couldn't finish it. Even though everything in Zurich is very expensive, it would be nice to know the hotel was a good option, but it is definitely not. Our total bill for the meal was about $80 US.
by A verified traveler
Posted Apr 19, 2024 on Expedia
Good
by A verified traveler
Posted Apr 15, 2024 on Expedia
Hotel is ideally located
Comment from Hotel Management
Apr 16, 2024 by Tono, Hotel Management
Dear Kenneth,Thank you for taking the time to share your comment following your recent stay at the Zurich Marriott Hotel. It has been a pleasure having you as our guests. It is great to hear that you were very pleased with the great location of the Zurich Marriott Hotel, near the Old Town and just a short distance away from the main station. Thank you very much once again for your comments and we are very much looking forward to welcoming you in the near future back at the Zurich Marriott Hotel. Have a wonderful day,K. TicoGuest RelationsZurich Marriott Hotel
by A verified traveler
Posted Apr 13, 2024 on Expedia
Excellent facility and staff
Comment from Hotel Management
Apr 16, 2024 by Tono, Hotel Management
Dear Tom,Thank you for taking the time to share your comment following your recent stay at the Zurich Marriott Hotel. It has been a pleasure having you as our guests. We are delighted to understand that you enjoyed your stay with us and are particularly pleased by your comments about the friendliness of our hosts with excellent facilities. This is the main ingredient for a successful hospitality effort. You can rest assured that I will share your review with the entire team.Thank you very much for your comments and we are very much looking forward to welcoming you in the near future back at the Zurich Marriott Hotel. Have a wonderful day,K. TicoGuest RelationsZurich Marriott Hotel
by A verified traveler
Posted Apr 13, 2024 on Expedia
by A verified traveler
Posted Apr 7, 2024 on Expedia
Amazing staff and super conveniently located from the train station! Love this hotel! Will definitely stay again!
by A verified traveler
Posted Apr 7, 2024 on Expedia
Staff was so kind and friendly. The breakfast was good and my family enjoyed the hotels cleanliness.
