8/10 还可以
Sheilly
与家人及幼儿出行
2024年05月2日
满意：清洁度
Overall, our stay at this hotel was satisfactory. The staff was friendly and accommodating. The food options were decent, and there was always something to suit our taste preferences. We particularly enjoyed the Mexican restaurant, followed by the Italian restaurant and the buffet. However, we were disappointed with the American Bistro as the food lacked basic flavors and many of the main courses were fried in a deep fryer.
We advise avoiding the lobby counter that sells day trips in Cancun, as they are highly overpriced and disorganized. Despite paying $150 USD per adult for the trip, we encountered numerous additional fees and taxes throughout, with everyone claiming they received no payment and relied solely on tips. Ultimately, the trip ended up costing over $200 per person, which we found excessive.
The hotel offers a wide range of activities throughout the day and provides babysitting services for $25 USD plus tips, which we felt was quite expensive. The beaches at the hotel were pristine and offered stunning views during sunrise.
If needed, we would consider revisiting this hotel in the future. Overall, it's a decent property with some areas for improvement.
Sheilly
2024 年 4 月入住 5 晚