just so many options but food is meh .. still amazing time
Amanda
2024 年 4 月入住 8 晚
8/10 还可以
JaLarrya Dawnell
与配偶出行
2024年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in is NOT at 3 as advertised so we were not able to check in to our room until 4pm.
But once we were finally checked in, the room was gorgeous! The view was stunning! And to top it all off, I got engaged during our romantic dinner!!! Thank you to Paulino, our server, for capturing the moment with my phone! Paulino was amazing!
Angel at Gecko bar also helped us celebrate our engagement two days later.
The staff was wonderful!
JaLarrya Dawnell
2024 年 4 月入住 4 晚
10/10 超赞
Karina
2024年04月29日
满意:清洁度、员工和服务、住宿条件和设施
Karina
2024 年 4 月入住 7 晚
8/10 还可以
DeVante
2024年04月28日
满意:员工和服务
DeVante
2024 年 4 月入住 3 晚
6/10 一般
Oscar Manuel
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I did not like the fact that the refrigerator did not work and all they did was try to fix it and still did not work and I needed to store my wive’s insulin. Instead, I had to fill the bucket with ice. Also, the tub kept filling up while taking a shower and they could not fix it. After they tried fixing it, the room smelled like backed up water. They should have moved us to another room.
Oscar Manuel
2024 年 4 月入住 3 晚
10/10 超赞
israel
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve place to be
israel
2024 年 4 月入住 8 晚
6/10 一般
Rosalinda
与家人出行
2024年04月28日
Está hermoso en el área de la alberca ,el atrium
Rosalinda
2024 年 4 月入住 5 晚
6/10 一般
Michael
2024年04月28日
满意:清洁度
不满意:住宿条件和设施
Michael
2024 年 4 月入住 4 晚
8/10 还可以
Steven
与配偶出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We got the master kaan suite and it was everything i wanted it to be and more. We celebrated my birthday and anniversary and had a Wonderful time. Ive stayed at 4 other resorts in cancun and this is my fav and now my go to! Can't wait to comeback soon!