Had access to a pool, but the hot tub wasn't operational at the time. We had a jacuzzi in the room so that wasn't an issue. Fill time on the tub was quite fast as well. Room layout was a bit weird, but nothing challenging. The room was HOT. Set to 30 when we walked in. Turned it down and opened small windows. Note said A/C wont turn on if less than 12C outside and use fans. Room stayed at 25C. Front desk was no help on this.
The games room for the building was better than expected and we were disappointed that we didn't' check it out sooner. I wasn't a fan of the staff using it as a lunch room. Staff brought their lunch in and plopped down on the couches. As I was on the far edge of the room, I had to squeeze behind one of the couches to get by so I could exit.
All staff were polite and the front desk was very helpful. Shout out to Joy at the front desk for such a bubbly and welcoming attitude. We even signed out a movie and board games (free) and returned upon checking out.
A concern was the 5pm check in and 10am check out. This was mitigated a bit by them sending a message that we could check in earlier as the room was ready, which would have been fine, if we had known in advance but with it being so late in the day we had to plan around it. For the checkout, I paid the $40 charge to get a 1pm checkout. Others have checkout at 11am and you would ask for a bit longer (noon) at no charge.