6/10 Okay
Christopher
22 Jul 2023
Bugs / cockroach in property - Poor service.
Bugs in property on first night. Bug spray provided by cleaner. Reception did not understand my issue, luckily cleaner was cleaning other rooms and helped me.
Further issue with cockroaches in property. Again reception could not understand my full issue and when they eventually did they advised cleaner had sorted it and removed cockroach. After returning to the property and been advised it was sorted. The cockroach was still there (the cockroach was 1.5 inches bug as well!) So they either lied to me or did not understand what i was asking them to confirm.
Further issue. Power tripped in property. I only had tv, washing machine on and the air con, receptions answer was Don't have the air con on whilst i am washing my clothes! (During a heatwave!) very poor response. Very disappointed.
Property looks nice on pictures but i would not recommend staying here and i would not stay here again.
Only saving grace was the lovely Marina who checked me in and helped with some of my issues.
Christopher
Stayed 7 nights in Jul 2023