Front desk staff was very helpful on our late night arrival! Only downside was no breakfast included w room.
Janine
2024 年 5 月入住 1 晚
6/10 一般
Heather,Waterbury
与家人及幼儿出行
2024年05月28日
不满意:住宿条件和设施,服务设施
We were not made aware at any time since booking that the pool was not open. Also the dining was closed in the evenings during our entire stay. We booked this place specifically for those amenities. Very unhappy about not being told up front at least about the pool. We would have made another choice had we known.
Rooms are in desperate need of updating. Especially the bathrooms. Poor condition at least in our space.
Heather
2024 年 5 月入住 3 晚
6/10 一般
David
2024年05月25日
David
2024 年 5 月入住 1 晚
10/10 超赞
Oleg,Federal Way
2024年05月24日
Oleg
2024 年 5 月入住 1 晚
10/10 超赞
??
与家人出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
??
2024 年 5 月入住 2 晚
6/10 一般
Elena
与家人出行
2024年05月18日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
It’s ok for few days, facility is old but clean enough. Very convenient location, many options to dine out. Pool was closed, breakfast was ok. Average hotel.
Elena
2024 年 5 月入住 3 晚
2/10 糟糕
SgtMajor
与家人出行
2024年05月17日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I requested a non-smoking room and the suite smelled like smoke. In fact, the whole entire hotel including our room smelled strongly of mildew as well as cigarette smoke. Noise from my wing was terrible. Someone always fighting or the side door to outside constantly being slammed. The customer service ladies at the front desk were rude and looked down at me when I requested extra toiletries. Light bulb out in bathroom and they wouldn’t replace it. The closet where mini frig was located was exactly that – a closet they tore the doors off to insert the frig. No light above so the area was dark.
Holiday Inn Chantilly-Dulles Expo Center was falsely advertised...there was no free breakfast at this site. Also, the site is older so the shower was outdated. Definitely wouldn’t stay here again or recommend it to anyone.
SgtMajor
2024 年 5 月入住 3 晚
8/10 还可以
melissa
团体旅客
2024年05月14日
满意:清洁度、员工和服务、服务设施
Restaurants and fast food chains are within walking distance from the hotel. Safe to walk around the area too.
melissa
2024 年 5 月入住 2 晚
10/10 超赞
Nancy
团体旅客
2024年05月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an unexpected medical emergency and the staff was extremely helpful in calling the EMTs