Dog hair all over comforters, bed smelled like dog
Erica
2024 年 5 月入住 1 晚
8/10 还可以
James
2024年05月25日
满意:员工和服务,清洁度
James
2024 年 5 月入住 1 晚
2/10 糟糕
Carole
2024年05月22日
不满意:清洁度、员工和服务、住宿条件和设施
Smelled so badly of smoke. All of our clothing ended up smelling like smoke. TV didn't work and was dirty (smeared looking). Had to wash all our clothes, even stuff packed.
Carole
2024 年 5 月入住 1 晚
2/10 糟糕
Ashley,Brooklyn
团体旅客
2024年05月6日
满意:员工和服务
不满意:住宿条件和设施,服务设施
This place felt like it was stuck in the 70s. Constant smell of old smoke in spite being in a non smoking room, and you could hear everything happening in the neighboring rooms (we had both families and loud TVs above and on one side of us and it was loud though all hours of the night). The room was a bit dirty and towels had been left in the bathroom from the previous guest. Overall not a great experience.
Ashley
2024 年 4 月入住 2 晚
8/10 还可以
Rene
与家人出行
2024年04月8日
不满意:住宿条件和设施
No hair dryer, coffee maker, red to change the mattress, no shampoo
Rene
2024 年 4 月入住 1 晚
2/10 糟糕
JaToya
2024年03月9日
My experience was terrible because the heat didn't work. When I reached out to customer service I was told there was nothing anyone could do. No one offered me any blankets or another resolution. It took a hour for the night staff to finally bring one blanket at 3am.
JaToya
2024 年 3 月入住 1 晚
6/10 一般
Teresa,Painesville
2024年01月14日
满意:清洁度
不满意:员工和服务
Teresa
2023 年 12 月入住 1 晚
6/10 一般
Dawn
与家人出行
2024年01月14日
满意:服务设施
I chose this property and area because I thought it would be up to par with cleanliness and a more inviting atmosphere. The beds weren’t stable, floors dirty underneath the beds, smell of weed in the hallway, bed frames dirty, not enough towels for the number of guests in my room and not enough lighting in the room.