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"This is a lovely hotel. The staff are super friendly and helpful. The only problem was the room was very hot and we couldn’t open the window. Will definitely stay again"

"everything was good, excellent pleasant staff, lovely breakfast perfectly cooked, just a GEM of a place "

"Nice hotel, in quiet area, only a few minutes walk from centre."

"The reason for 5 stars is down to the staff all of whom were kind and helpful, particularly Michael. The room was very clean but has certainly seen better days and the bathroom was very cramped although had a good shower. The hotel is well situated in the centre of Carlisle in the heart of the shopping area. "

"Just what we needed. Staff friendly and helpful at checkin. Shops and bars very handy."

"Great stay, really friendly staff and great facilities."

"Beautiful hotel with great views of the lake. Both dinner and breakfast were delicious. Hotel provided us with a surprise free drink from the bar. Location is the best with on site car parking. Highly recommended. "

"Lovely hotel with lots of original features. Rooms were spotless, good decorative standard and the beds are so comfortable. Air conditioning and heating you can control yourself. DH Lawrence stayed there once. Good location, free parking, near to shops, but not too close. They do the best bourbon Ive ever tasted and lots of different drinks like English vodka. Only thing Id rate less than 5 stars was the night porter who I just found a bit difficult, not that helpful and a little odd, but that is only my opinion!"

"Young staff very helpful great hotel with lots of activities. "