When I book this hotel, I specially request stay at higher floor. Unfortunately, I was finally stay at 2nd floor. The room is still ok but if hotel can really fullfil my requirement would be better.
WAI YI
8/10 还可以
TAKESHI
2024年04月23日
满意:清洁度、员工和服务、住宿条件和设施
TAKESHI
2024 年 3 月入住 6 晚
6/10 一般
Fakhrul
2024年04月2日
不满意:清洁度、员工和服务、住宿条件和设施
Aweful service. Good location and that’s about it.
Fakhrul
2024 年 1 月入住 5 晚
6/10 一般
Jessica
团体旅客
2024年03月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is nice, but for what we paid and had read on the reviews, I was expecting something much nicer. Most of the guests are work travelers and the feel of the hotel is pretty quiet. The meal service options are good and the rooms are pretty standard.
One thing to improve would be recommendations for things to do in the area and Dhaka at large. We were first timers visiting and didn’t get anything very helpful.
Jessica
2024 年 2 月入住 4 晚
10/10 超赞
真实旅客
2024年01月23日
满意:员工和服务,清洁度
Great hotel. But will avoid for now.
Great hotel with lovely staff - however, is currently undergoing renovations with very limited lift access. Would avoid for a few months until lift access is restored.
真实旅客
2024 年 1 月入住 1 晚
10/10 超赞
John
2023年11月8日
First class all the way
The hotel lives up to its reviews and you will not be disappointed.
Breakfast was top notch, with a lot of western options. The room large with a nice bathroom and very clean.
John
2023 年 10 月入住 4 晚
10/10 超赞
Asad Bin
商务旅客
2023年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool was great, privacy was mostly cared. However, steam bath doesn't work most of the time
Asad Bin
2023 年 9 月入住 4 晚
6/10 一般
Paul
商务旅客
2023年09月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The coffee is great and Yasmine is the best at customer service. The shower heads have mould indicating poor water filtration. The room service is not thorough at cleaning the rooms or bathrooms. There is dust everywhere. Waiters stand over you whilst you eat scooping your plate up as you take the last mouthful. They will chase you to sign for a meal yet expect you to wait whilst they figure out the bill. This is despite knowing you are a guest staying at the hotel. If a member of staff has a job considering customer service is lost. For example picking up laundry at 10pm then ringing the doorbell or calling the room at 10.30 at night because they have questions about the laundry. In another instance entering a room when a guest is asleep to spray insect repellent because that is the assigned job by management. The hotel staff need hospitality training and not be buttering your toast or cutting the bread.
Much improvement needed.
Paul
2023 年 9 月入住 6 晚
8/10 还可以
Henry
2023年09月12日
满意:客房舒适度,员工和服务
Bra hotell
Om dette hotellet hadde ligget i en vestlig storby, så hadde det fått dårligere karakter. Men, dette ligger i Dhaka, så da syns jeg dette var et flott hotell. Det jeg har å utsette på hotellet er at det lukter fuktig/mugg i noen av gangene.