Very nice apartment, but one day suddenly the water turned off for 15 minutes and nobody told us. The apartment was clean but some corners of the bathroom were not cleaned. Toiletpaper was never refilled.
We've booked breakfast, that was very good with some special offerings like Spanish Breakfast. A lot of families were in the breakfast room, so it was quite loud.
The pools were very nice and heated.
Laura
2024 年 3 月入住 5 晚
10/10 超赞
David
与配偶出行
2024年03月20日
满意:清洁度
Very clean and tidy around the resort, staff helpful and good choice of restaurants.
David
2024 年 3 月入住 6 晚
10/10 超赞
Adis
与配偶出行
2024年02月12日
满意:清洁度、服务设施、住宿条件和设施
Alles einfach top 👍!!
Adis
8/10 还可以
Anil
2024年02月8日
满意:客房舒适度,清洁度
Quality accommodation
The initial welcome was lukewarm but throughout the stay the reception staff were very courteous and helpful. The accommodation was to a high standard with all amenities. The reason for not giving a five star rating was the failure of the maintenance team to repair the lock on the patio doors in the living room despite reporting it on day one. We were told it would be fixed the next day but it never happened leaving us feeling vulnerable to a break in throughout our stay. Having said that we will definitely return as we enjoyed it immensely.
Anil
2024 年 1 月入住 7 晚
10/10 超赞
Michael
2024年02月6日
满意:清洁度、服务设施、住宿条件和设施
Liked the total package on offer. Architecture, facilities, and staff attitude first class.
Michael
2024 年 1 月入住 14 晚
10/10 超赞
Douglas
与家人及幼儿出行
2024年01月4日
满意:清洁度、服务设施、住宿条件和设施
The hotel was perfect for our family. The room/suite was spacious and had everything we needed. The swimming pools were terriifc and not too busy at all.
We paid for breakfast and the veriety and service were excellent.
The staff were accommodating and always on hand to help, including having a doctor sent to our room as our child was ill.
The only thing we could wish to improve was the room service selection/menu which was quite limited and not always available (app issues apparently).
We would definitely recommend and can't wait to come back.
The only
Douglas
2023 年 12 月入住 8 晚
10/10 超赞
Rituparna,Winchester
与家人出行
2023年11月29日
满意:清洁度、服务设施、住宿条件和设施
Our stay at the Las Terrazas was wonderful. The property is awesome. The Melvin restaurant serves sumptuous food. Super friendly staff. Thank you for making our stay memorable.