4/10 很差
Vanessa,Athens
与配偶出行, 商务旅客
2024年05月29日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
We changed our room once because the a/c wasn’t working and it was too hot for comfort but the new room was not clean. Dirty bathroom floor and shower curtain, lipstick stains in the door, goo on the of the nightstand, closet door had grime and thick dust, kitchen refrigerator was dirty. I’ve stayed at many Marriotts and this was disappointing after having driven over 600 miles. The front desk staff was very nice and professional…. The cleaning crew needs to be retrained or fired. I own a retreat facility and after 23 years in operation our place looks new because we keep it clean and repair anything when it needs it.
Vanessa
2024 年 5 月入住 1 晚