2/10 糟糕
Jennifer
与家人出行
2024年04月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Guests next door were smoking pot, we asked for a new room as we were traveling with children and were not accomodated. The room was extremely basic and not cleaned well. Beds were hard and old mattresses. Shower curtains were stained, old hair and lint in the shower, toothpaste on the bathroom door. We chose this hotel for the kosher breakfast options and there were none, breakfast was lackluster and very few options that were tasted awful. Hot tub walls are dirty and brown. We mentioned all of this to staff multiple times and they were unphased and did not try to help in any way. We would never stay here again. We have stayed in other Holiday Inns and never experienced a stay like this before.
Jennifer
2024 年 4 月入住 1 晚