Got some hiccups upon check-in due to earlier made requests were not noticeable and unattended at all. But ended the in charge (I guess) tried her best to solve the issue by letting us to view the rooms before check-in, also prepared a slice of cake as a gesture for my birthday celebration. This is good to ease the unpleasant experience from the first impression.
Location is quite good, but better to understand the overnight parking area before check-in.
Other down side is, should you are a light sleeper, if possible better try to request the room (if any) that is not facing the main road which is really quite some noise in midnight and early morning.
Tei
2024 年 4 月入住 2 晚
6/10 一般
Nicholas
2024年02月16日
满意:住宿条件和设施,员工和服务
Nicholas
2024 年 2 月入住 3 晚
10/10 超赞
CHUN-YU
2024年02月4日
满意:清洁度
Great service
CHUN-YU
2024 年 2 月入住 2 晚
8/10 还可以
Mariam
2024年01月23日
Mariam
2024 年 1 月入住 1 晚
8/10 还可以
Yin Mooi
与配偶出行
2024年01月5日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The staff in the hotel are friendly, courteous and attentive. Thank you especially to Jay Wong, Arjay, Lucas and Nina for making our stay a pleasant one.
On the whole, the hotel is more suitable for short stay guests. Based on our 23 nights stay, there are a few issues that need to be addressed.
1) The room allocated to us had a window that
faced the shop lot and public corridor. There was no fresh air or natural light and no privacy unless one pull back the curtains and open the window. Had to leave curtains
closed most of the time for privacy without
natural light.
2) Rather noisy as our room was next to the
housekeeping staff/storeroom and exit
3) Room and bathroom lights was quite dim for
us with not as good eyesight
4) No trash bin in bathroom
5) General cleaning of room is an issue. Lots of
dust above fridge under the desk, bedside
and desk lamps were dusty, dusty kettle and
beverage tray. Needed to request vacuuming
of room and cleaning of bathroom on 8th day
of our stay as not done
6) Toilet and bathroom not cleaned regularly.
Yin Mooi
2023 年 12 月入住 23 晚
6/10 一般
Navindra
2023年12月28日
不满意:清洁度
Navindra
2023 年 12 月入住 2 晚
10/10 超赞
Jonathan
2023年12月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mall connected next door, close to local eateries. Staff were helpful and friendly, especially Calvin.
Rooms a little worn but serviceable.