2/10 糟糕
Yuyang
与家人出行
2023年02月21日
满意：住宿条件和设施，服务设施
不满意：员工和服务，清洁度
The booking page says that airport pick-up service is provided. Before departure, call the front desk to inform the arrival time of the plane. The front desk said that the driver will call me. I didn’t see the hotel’s car when I left the airport, and I didn’t receive a call from the driver. The front desk No one answered the phone, so I had no choice but to call Uber, which cost $52. The taxi is about to arrive at the hotel. The front desk calls me and asks: Do you still need to pick up the airport? , what service attitude? ? ? Entering the room, I found a lot of hair on the quilt, hair on the pillow, and hair on the toilet seat cover, the floor was not cleaned, the facilities are very good, very new, the sanitation is too poor, and the service awareness is not strong!
Yuyang
2023 年 2 月入住 1 晚