“The staffs are very friendly and helpful. Breakfast menu updates every day which gives me the chance to try many kinds of Indonesian food. The room and facilities are clean. ”
“Comfortable, quiet and relaxing.
But staff need to inform the guests when someone has given the guests something at the reception. No staff informed us until our friend asked if we had received the gift he gave us from the reception. Then, we had to ask the reception to check.
Other than that, everything is good.”
“Room cleaniless:
- dusty coffee maker and cups
- poor wifi connectivity
- tv remote didnt work
- dirty towel with brown stains
Service:
- staffs were friendly and helpful
- booked for in room masssge. Staff at the counter quoted 100000rupiah for 1hr massage. However was charged 200000rupiah, even though the receipt stated 150000rupiah.
-price which i paid for should include breakfast, but was denied of breakfast there. And was told to pay a separate fee for the breakfast
- ordered a……
“C'est vraiment dommage pour cet hôtel magnifique et zen d'avoir les haut-parleurs des mosquées voisines qui vous réveillent en pleine nuit deux fois en plus!”
“I enjoyed my 6 days there. I was a solo female tourist. The staff always went beyond to meet my needs. The electric sockets in Indonesia are unique in that they are round and sunken. So my square universal plug did not fit. Their engineering quickly found a spare conversion socket for me to use. They were happy to fill up my water bottle with ice whenever I asked. Always with a friendly smile.
Breakfast became my favourite meal. They have an Indonesian buffet every morning. So I had the……
“Our room was on the first floor, with view at the pool. The curtains did not block the light out very well so our room was rather bright at night. Did not sleep well because of this. Also a shame that smoking is allowed in the outdoor seating areas. ”