The hotel is a very nice one, all the staff are very helpful. I was so delighted by the Concierge, who help me to put on the WD-40 (lubricant) on the wheels of my suitcase, so that I can pull my suitcase smoothly for the rest of my journey. I was very impressed by their helpfulness.
I have reserved the room with private onsen, it was a spacious room with beautiful view. The room is tidy and organized. I will definitely come again.