The first room below ground was dreadful, but the staff accommodated our request to move to upper floor. Much appreciated.
Ronald
2024 年 4 月入住 1 晚
6/10 一般
Robert
2024年04月29日
满意:员工和服务,清洁度
Great location, value for money but the rooms are small and the bathroom is even smaller. If you are overweight or larger than average you probably won't fit in the shower. The shower water pressure was dismal.
Robert
2024 年 3 月入住 1 晚
10/10 超赞
JAGDISH VISHNUKUMAR
与配偶出行
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very supportive
JAGDISH VISHNUKUMAR
2024 年 4 月入住 2 晚
2/10 糟糕
DOAA
与家人出行, 商务旅客
2024年04月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were not professional rude and inpolite. The room service were useless rude and not clean
The room was too small and bed too sma for two people
I am rrally disappointed !
DOAA
2024 年 4 月入住 2 晚
8/10 还可以
Samir
2024年04月18日
满意:清洁度、员工和服务、住宿条件和设施
Good and prospective
Samir
2024 年 4 月入住 3 晚
10/10 超赞
Chris,Northampton
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very reasonably priced for central London. Hotel was just a few minutes walk from Bayswater Tube and check-in was quick; I didn't have to give every measurement or sign eleven forms. Room was what some might call small, but again, great for the price paid and was very nice and comfortable. Will definitely use this place again.
Chris
2024 年 4 月入住 1 晚
6/10 一般
Michaela
2024年04月13日
不满意:住宿条件和设施,清洁度
Michaela
2024 年 4 月入住 1 晚
10/10 超赞
Danelle
与家人出行
2024年04月12日
满意:清洁度、员工和服务、服务设施
We were originally booked in a standard twin room. It was an extremely tiny room facing the back of the property with two twin beds. With our luggage in the room we had very little space and had to shuffle past each other to get into the bathroom. Also the floor creaked on every step and there were scuff marks on the walls. Terrible experience! So we spoke to the night manager to see what our options were. He saved our trip for us. We upgraded to a junior suite two floors up and facing the garden across the street. It became the perfect spot for our three day adventure. It’s a quiet area that is walkable to coffee shops, two subway stops, two local churches, lots of dining choices, princess Diana park, the local buses, the hop on tourist bus stop, and taxis are easy to find. I gave the staff a 4 because the first desk clerk was clueless and didn’t offer us alternatives to our tiny room. The property itself was clean and tidy but it is an older building and the spaces are cozy. Overall we had a pleasant stay in the junior suite room. Perfect for two on a short stay. We would stay there again.
Danelle
2024 年 3 月入住 3 晚
10/10 超赞
Pete
团体旅客
2024年04月10日
满意:住宿条件和设施,清洁度
S
Pete
2024 年 4 月入住 1 晚
10/10 超赞
Diane
与家人出行
2024年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the moment we arrived the staff were very helpful. The hotel was very clean and our room was perfect. Reception phoned us 5 mins after we got into our room to check that everything was okay which was very thoughtful. They allowed us to leave our bags free of charge after checkout so we could tour the city without them and collect them at the end of the day. I would definitely stay here again