No soap and shampoo provided in the room. No house keeping provided unless you request. I have to request new towel and garbage bage every day. Room and bathroom were not clean enough, we even found one cockroach on the bed one night, caused my family screaming. A very unhappy experience of stay. I will find some other place to stay next time.
真实旅客
2023 年 8 月入住 4 晚
2/10 糟糕
Alexus
与家人出行, 带宠物出行
2024年05月28日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Got here and it WAS NOT what we expected. Front desk worker was nice, but there were guys hanging out in the hall upstairs and in one of the stairways. The hall carpets were filthy and reeked like air freshener (they had dispensers on the walls) and smoke (pot and cigarettes). We got to our room and it was much smaller than expected and beat up. On the picture online, the bed and room looked bigger and it had a fridge, ours didn’t have a fridge either. Room also had a faint smell of cigarette smoke. I’m a female in my mid 20s and I was with my 12 year old sister, we felt uncomfortable and left after not even 10 minutes of being there. Weird thing is, it had good reviews on Google as well
Alexus
2024 年 5 月入住 1 晚
10/10 超赞
Frank
与配偶出行
2024年05月27日
满意:住宿条件和设施,员工和服务
Everything.
Frank
2024 年 5 月入住 1 晚
2/10 糟糕
Annette
2024年05月18日
不满意:清洁度、员工和服务、住宿条件和设施
The person name Wendy was rude and very unprofessional Customer service was very poor between her in the general manager. I would never stay there again, and I’m gonna make sure nobody else go and stay there as we was leaving they was putting other people out to as well instead of having a conversation with them and they put them on a list with they can’t book a room there anymore as well as myself.
Annette
2024 年 5 月入住 1 晚
2/10 糟糕
Todd
与配偶出行
2024年05月17日
不满意:清洁度、员工和服务、住宿条件和设施
The place is filthy. It smells. Shortly after check-in one of the housekeeping staff wakes into our room unannounced.
Todd
2024 年 5 月入住 1 晚
8/10 还可以
Charles
2024年05月16日
满意:员工和服务,清洁度
The receiver clerk was very nice. There are some desirable folks around the property, not necessarily at the property.
Charles
2024 年 5 月入住 1 晚
6/10 一般
Lacrisha,Milwaukee
团体旅客
2024年05月15日
满意:员工和服务
不满意:服务设施
Me and a friend needed somewhere to bunk just for the night because we were in Madison attending a show. Wasn't far from off of the highway and the price was decent. The lady behind the counter when we checked in was very nice and accommodating when I needed an iron board and iron. Usually this is provided in the room which I was surprised not to see these items.
The beds were comfortable along with the pillows. We were provided with plenty of towels and were not starchy like some I've came across when traveling. The only bad thing was that there wasn't a fridge/microwave in the room, otherwise it was decent for the one night stay.
Lacrisha
2024 年 5 月入住 1 晚
4/10 很差
Craig
2024年05月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unkeep, shady neighborhood.
Craig
2024 年 4 月入住 1 晚
2/10 糟糕
Tonya
团体旅客
2024年05月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was absolutely THE WORST place I have ever stayed. I am embarrassed for even staying there and they jacked the price up over $200.
The bathroom was by far the worst I have ever seen, the sink would not drain, the electrical will certainly cause a fire. The halls were so nasty and smelled like stale smoke and marijuana. I think it should be condemned.