“Fantastic location. Hotel staff were professional, helpful, efficient and friendly. Hotel itself was clean, well maintained, spacious rooms and quiet. Would stay here again!”
“Noise of the downstairs bar every day. And! It's super noisy in the morning. The upstairs renovations start at 8:00 every morning, and I'm going to be insane! Why you let people come to live in if are renovating? Going crazy right now, so noisy.”
“No elevator, but staffs are very friendly and can help with the luggages (free). The rooms are randomly assigned. Rooms near the street are still a bit noisy.”
"We look at the page to see the new year's activities in the room But we were shown the street room and couldn't see the Times Square New Year's Eve event at all. We asked for a room change and we had to pay more. We later paid more to get us another room. Will not book this hotel again."