The person on staff who checked us in was kind and good at their job. They are the only reason worth leaving a review for. Also the one supervisor at Expedia who solved our issue after MANY emails and phone calls, and chats, with workers who sent us stock responses and were ZERO helpful. Other wise, Expedia gets 0 stars and this hotel gets zero stars as well. The trash can was full and the soap was used and the other staff were rude. As was Expedias. Would not use this service or hotel again.
Elizabeth
2024 年 5 月入住 2 晚
6/10 一般
Chyanss
2024年05月10日
Chyanss
2024 年 5 月入住 3 晚
10/10 超赞
Paschell
2024年05月10日
满意:清洁度、员工和服务、住宿条件和设施
Great area, very walkable, friendly staff
Paschell
2024 年 5 月入住 1 晚
8/10 还可以
Scott
团体旅客
2024年05月10日
满意:清洁度
The close proximity to cheap prostitutes was a plus.
Scott
2024 年 4 月入住 4 晚
8/10 还可以
Julio
与配偶出行, 团体旅客
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved that the hotel was in downtown Napa. It was within walking distance of a lot of restaurants and tasting rooms.
Julio
2024 年 5 月入住 2 晚
8/10 还可以
Jynese
2024年05月7日
满意:员工和服务,清洁度
The agents were wonderful! Area was quiet and conveniently placed for waking to shops and dining. Just a few updates will make this hotel more competitive. Ice maker was broken, but wait staff was able to give us ice. No fridges or microwaves. So make sure you bring a cooler. The carpet needs to removed for a more modern and germ conscious experience.
Jynese
2024 年 5 月入住 2 晚
6/10 一般
Joe
与配偶出行
2024年05月6日
满意:员工和服务
Much older hotel. $80 fee to check in early or check out late even if rooms are ready. Very noisy area as well but in a really good location to downtown. Staff was extremely kind and responsive.
Joe
2024 年 5 月入住 3 晚
4/10 很差
mary
团体旅客
2024年05月5日
不满意:住宿条件和设施,服务设施
Very basic, convenient location. Disappointed not enough parking on-site . There was parking across the street.