Fairly initmate property close to many stores, dining and entertainment. The room was clean, though small. However, dated. Hallways were narrow and ceilings low. Though breakfast was included, the pickings were slim. Some options not fresh in its least.
My stay here was ok here until there was a fire alarm at 1:45am. I ran down 17 flights of stairs to get out of the hotel. During this time, there was a man over the PA advising it was a false alarm and we should get back to our rooms. The alarm kept blaring
By the time I was on the ground floor the fire department came and did a walkthrough
As soon as they left, the alarm kept going off again.
The rep at the front did nothing to reassure or explain fully what took place.
I reluctantly went back to my room, but did not entertain the thought of sleeping since I felt unsafe. At daylight, I went back to the Front Desk asking for an early check-out without a fee given the circumstances around safety. He said he works at Hilton and the alarms keep going off, it is not something to worry about. Further, he said if I were to check out early, there would be a $75 fee. This is very disappointing. No letter of apology or compensation from this hotel regarding the incident.
I would not stay here again