"Clean & Beauty place. Poor customer service. Total reserved for 3 nights. On the first day, the front desk guy promised me I can stay in the same room for 3 nights. Unfortunately, they asked me to change the room on the third night. They need me to check out before 11AM and re-check in after 4PM. Very uncomfortable for us. It took more than half hour to solve it. Wasted our pleasure time in Disney :( "
"Unbeatable location for the trade show but dated furnishings. The air conditioner duct is pretty dusty and I wish there’s a lower fan speed for sleep. The sound insulation could be improved from hallways. On the plus side, the mattress is pretty good, firm and supportive. "
"Excellent experience in this hotel,very close to the Disney land ,we can see the fireworks in our room,and the free water park gave us so many fun. I love this hotel,if I come again, it should be my first choice."
"When we checked into this hotel, besides the bedsheet and shower, we hardly touched anything in the room. We brought our own shampoo, body wash, comb, towels, toothbrush, and toothpaste. We only used one towel from the room, and we returned the key card and parking card in perfect condition. I'm not sure why the hotel deducted $33.93 from my deposit after we checked out. This deserves a negative review! "
