The rooms were a complete mess. The tub was so nasty with buildup dirt and soap scum that I was able to scrape it off. When I brought it to management attention I was told it was because I used a hard object and it wouldn’t have came off with a cloth and then refused to clean it. I had even offered to clean it with their cleaning supplies and was told “no”. The mirrors had dirt and hand prints over them and the thermostat wouldn’t properly work. If you can afford this place, by all means do so.
Kelsey
2024 年 5 月入住 1 晚
6/10 一般
Greg
与配偶出行
2024年05月27日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Room was clean and nice. Was told to pull wood open up in an hour. It never did open up. Got up to eat. Breakfast was terrible. Ended up going to Bob Evans next-door. The room was very nice and comfortable, but I’m sure there’s better choices in town.
Greg
2024 年 5 月入住 1 晚
2/10 糟糕
Tanya
与家人及幼儿出行
2024年05月26日
不满意:清洁度、员工和服务、住宿条件和设施
The staff has no idea how to properly manage a hotel property. They are unprofessional and are not able to run a hotel property.
One day the fire alarms went off, we all evacuated, fire trucks and personnel came. The fire crew determined there was something faulty and gave hotel personnel instructions on what they need to do to resolve it. They did not appear to care that it disrupted guests and they never apologized or offered any refund etc.
Tanya
2024 年 5 月入住 1 晚
2/10 糟糕
Scott
与家人出行
2024年05月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was graduation weekend so prices were 3 times the normal rate. Our room was dirty, even the towels. Most amenities were out of order.. pool, several entry doors. Their free breakfast was sour milk and bagels that were days beyond stale. The manager dismissed our concerns and numerous guests. This place needs to be condemned.
Scott
2024 年 5 月入住 1 晚
10/10 超赞
Sydney
与家人出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and comfortable
Sydney
2024 年 4 月入住 2 晚
6/10 一般
Leslie
2024年04月11日
满意:员工和服务
不满意:住宿条件和设施,清洁度
It just needs a general refurbishment. Everything is pretty old and not that clean. Beds were comfortable and it was very convenient to Miami U.