Long and well deserved review....
I was going to leave a 5 star review regardless of my last day, but after what happened, I wish I could give this place all the stars.
Woke up in the morning of my last day violently ill with food poisoning. By check out time, I was still sick and really not in good shape. The staff here went far and beyond what anybody could ever hope for, one woman went to the chemist on her own accord and bought me medication out of her own pocket and tried to refuse my money for reimbursement, she then let me rest on a couch recovering until my ride to the airport arrived. They showed such compassion and genuine concern for my health that was not expected but so happily received.
There is a sign on the wall, "Come as a friend, leave as family." This statement could not be any more true. These people really do care about their guests.
Thank you so much for a lovely stay. I can guarantee that I will be back.
Best wishes to Cello Hotel.