Property is in a quiet location.
Room and facilities were good
WIFI worked well.
Hotel restaurant was ok- perhaps should focus more on local food than western meals. Most western type meals we tried were mediocre at best.
Buffet breakfast was good.
KYLIE
2024 年 3 月入住 4 晚
10/10 超赞
Derrick
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
Derrick
2024 年 2 月入住 26 晚
8/10 还可以
Sang Yong
2024年03月7日
满意:住宿条件和设施
不满意:员工和服务,清洁度
Sang Yong
2024 年 2 月入住 3 晚
10/10 超赞
Magnus
2024年02月5日
Magnus
2024 年 2 月入住 3 晚
10/10 超赞
Brian
与家人出行
2024年01月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brian
2023 年 12 月入住 12 晚
10/10 超赞
NIKOLAI
2023年12月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
NIKOLAI
2023 年 12 月入住 10 晚
10/10 超赞
Vivek,Happy valley goose bay
与家人出行, 与配偶出行
2023年12月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were extremely helpful, prompt, and friendly. The app made ordering room service, booking transportation, or chatting with the hotel very convenient and they always replied very quickly. Beautiful hotel with amazing swim out rooms! We loved our stay.
Vivek
2023 年 11 月入住 8 晚
8/10 还可以
Jillian
与配偶出行
2023年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful new resort in quiet Nai Harn area. Recommend a pool access room. Loved the room service with a wide variety menu. Resort still under some construction but does not affect your stay and is a nice quiet resort. No construction noise, just one part of the resort doesn’t hosts guests yet.
10min walk to Nai Harn Beach and 10min walk to restaurants/shops/7-11/pharmacy. Area felt very safe. About 1h30min from airport and 30-45min from big Buddha/elephants/old phuket town.
Staff was good but could be improved. Consierge did not know any information in regards to tours that are advertised at hotel. In comparison to other resorts where they explain tours to you and showcase them.
Some staff were not trained at the coffee shop “Kopi.” We ordered off the menu and the staff member had to call someone to ask how to make the drink (iced latte). and it didn’t turn out good as we had ordered that coffee numerous times during our stay.
Servers do come around pool and offer drinks which was great. Keefir the server was by far the best and friendliest server and made our stay even better!
Overall, recommend this resort we had a great stay and the rooms and property are beautiful. Is a bit far from attractions but is a nice quiet area. We stayed 8nights but I would recommend 4-7 nights in Phuket and then tour other islands!
Jillian
2023 年 5 月入住 8 晚
8/10 还可以
Ashlie
与家人及幼儿出行
2023年04月21日
满意:员工和服务、服务设施、住宿条件和设施
This property was beautiful. I stayed in a poolside studio and it was perfect! There are jets and a ledge for you to sit in the pool right out your room's backdoor.
Part of the property is under construction. However, there wasn't any excessive noise or traffic.
The pool bar (swim up) was nice. Ordering a pizza is a must!
I was a bit bothered by the additional person fee that was added (as a daily charge) to my visit. I was charged for having my child stay with me in the room. I DID NOT request an extra bed or anything. I was told that because there was an "extra person" I needed to pay.
Lastly, my room wasn't ready at arrival so I waited in the lobby, which is beautiful, for about 20 minutes.
Other than that, the hotel staff is helpful and professional.