We have been here before and the quality has gone down a lot in particular in the buffets. They seem to not have enough personnel. Found it lacking and found myself having to call waiters for more coffee or water. Looks like they are tailoring this to self-service, but it was not like this before. Overall, the installations are wonderful in particular the pool area and it is a very safe place. But we want more for our money. Won't be staying there again.
Daniel L
2024 年 4 月入住 7 晚
8/10 还可以
Slawomir
与家人出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean well maintained.
Slawomir
2024 年 3 月入住 6 晚
4/10 很差
Nazar
与家人出行
2024年05月2日
不满意:服务设施,员工和服务
This hotel is big the outside beach is nice and clean but the rooms and the staff needs a lot of work. Felt like I had to do the cleaning not the staff in the room. Rooms were not that cleaned, staff at the buffet didn’t really care about serving people even if you tip them.
Nazar
2024 年 4 月入住 6 晚
8/10 还可以
Yoiri
与家人出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the cleanliness, the beautiful landscaping, the beach with all its coconut trees.
We didn't like the fact that the hotel feels like a shopping mall in the U.S. We went there expecting to see an authentic environment, but walking around stores selling the same brands you see in the U.S. with the elevator music everywhere including the restaurants was really disappointing. No live Dominican music, or recorded music either.
Yoiri
2024 年 4 月入住 6 晚
10/10 超赞
VLADIMIR
与家人出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good!
VLADIMIR
2024 年 4 月入住 6 晚
10/10 超赞
Heydi Morales
2024年04月30日
满意:清洁度、员工和服务、住宿条件和设施
Heydi Morales
2024 年 4 月入住 8 晚
10/10 超赞
Claudia
与家人出行
2024年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms did not disappoint. The kids loved it. We had access to a small balcony on both sides. Rooms were nice and clean. Staff were friendly and helpful. We loved the dining options also. Food was delicious. We got to do different activities such as bowling, pools and much more there. We had an amazing!