The staff’s was nice very clean smells good I would revisit i enjoyed my stay
Kay
2024 年 5 月入住 2 晚
8/10 还可以
Edwin
与配偶出行
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
.proximity to RIC for overnighter travellers;
.friendly, courteous staff.
.Shuttle Bus service is excellent
.Hot breakfast
* no tissue paper
otherwise, a great hotel
Edwin
2024 年 5 月入住 1 晚
10/10 超赞
Debbie
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
Loved it
Debbie
2024 年 5 月入住 1 晚
2/10 糟糕
Minouche
与家人出行
2024年05月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was not well kempt and there was a lack of customer service at this establishment.
Minouche
2024 年 5 月入住 3 晚
4/10 很差
Andre
与家人出行
2024年05月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathroom sink drained very very slow. There were insects (several) in the bathroom sink and there was two phones in the room and Neither phone worked. VERY VERY DISPLEASED. Wanted a partial if not full refund and i let the young man working the front desk know.
Andre
2024 年 5 月入住 1 晚
4/10 很差
Pat,Naples
与家人出行, 带宠物出行
2024年05月21日
不满意:住宿条件和设施,服务设施
electrical problems so no heat/AC ventilation. Dead bolt did not lock. we arrived late and were too tired to request another room plus the person at the front desk was barely civil when I checked in.
loved that they allowed big dogs- will not be back though
Pat
2024 年 5 月入住 1 晚
2/10 糟糕
Wade
2024年05月20日
不满意:住宿条件和设施,员工和服务
Needed updating, only one elevator in service, narrow halls and room entry, breakfast was below average, key cards continually failed to work in room entries, dirty carpet, entry-exit doors to parking were always unlocked. Will not book another Best Western.
Wade
2024 年 5 月入住 2 晚
6/10 一般
Todd
与家人出行, 商务旅客
2024年05月20日
不满意:员工和服务
Shuttle driver apparently decided to not come to work, so several groups scrambled to arrange Ubers at 4:30 in the morning. I called ahead of time and asked at check in regarding shuttle service to the airport and everyone said it started at 4:00 and ran every 30 minutes. The guy at the desk at 4:30 was eating pizza and said the driver was on his way and then got in his car and left. Not going back.