Pond next door, walking paths, shuttle to hospital and many things close by
Barbara
2024 年 5 月入住 5 晚
4/10 很差
Kelsey
2024年05月26日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Poor customer service. I had come to the hotel to accommodate some major GI testing I had to do at Mayo Clinic. The man working the front desk didn’t believe that my fridge broke, eventually replaced it, and refused to comp any of the bill even though well over $30 of my special diet’s food went bad in the fridge. I would’ve been better leaving it in the cooler I brought! Food is so important after two days of fasting, and because of this hotel’s receptionist’s poor records of exactly when I asked for a second look at my fridge, I was forced to order delivery I couldn’t afford (would have driven but had sedation that day; not allowed). They said they had no record of me asking them on Sunday, only Monday (after the food went bad) so therefore it was my own fault the fridge didn’t work, apparently. A grueling day of testing and procedures and this hotel provided the bare minimum in service and a low quality ‘welcome home’ to a broken fridge with no food left to eat in it. Still very comfortable; just very unhappy with the some of the front desk staff.
Kelsey
2024 年 5 月入住 2 晚
10/10 超赞
Larry
2024年05月24日
满意:服务设施,清洁度
Very clean
Larry
2024 年 5 月入住 2 晚
10/10 超赞
Adrienne
与家人出行
2024年05月11日
New, very clean. Check in was quick and our room was quiet.
Adrienne
2024 年 5 月入住 2 晚
10/10 超赞
Miranda
2024年05月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really enjoyed this as a place to stay in Rochester! Easy parking, a delicious breakfast (pancakes, eggs, meat, oatmeal, fruit, cereal), and a workable gym (elliptical, bike, treadmill, dumbbells). Would stay again!
Miranda
10/10 超赞
Rebecca
与家人出行
2024年05月4日
满意:服务设施
Clean, friendly staff, great breakfast.
Rebecca
2024 年 5 月入住 1 晚
10/10 超赞
Mary,Sunburg
2024年04月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Mary
2024 年 3 月入住 2 晚
10/10 超赞
Madison
2024年04月1日
Front desk guy was very helpful and friendly, housekeeping was very friendly as well, but my room was still being cleaned after I checked in around 3:10pm
Madison
2024 年 3 月入住 1 晚
10/10 超赞
Renata
与家人出行
2024年03月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. The staff are great. Breakfast was delicious.
Renata
2024 年 3 月入住 2 晚
10/10 超赞
Barbara
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No issues or complaints about this hotel, everything was great!