Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.
Elna
2023 年 10 月入住 3 晚
4/10 很差
RAUL
2023年08月26日
不满意:住宿条件和设施,清洁度
Easy parking.
There were bedbugs.
RAUL
2023 年 8 月入住 1 晚
4/10 很差
Victoria
团体旅客
2022年12月6日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests
Victoria
4/10 很差
JOHN RONALD
2022年07月24日
JOHN RONALD
2022 年 7 月入住 1 晚
8/10 还可以
Evelyn
2021年12月10日
满意:住宿条件和设施,员工和服务
Evelyn
2021 年 12 月入住 1 晚
4/10 很差
Katrina
商务旅客
2020年03月1日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Katrina
2020 年 2 月入住 1 晚
10/10 超赞
JOHN RONALD
与家人出行
2020年02月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Value for money...
Location was perfect...Room is clean with very good amenities...Stay was value for money...
JOHN RONALD
2020 年 1 月入住 2 晚
10/10 超赞
Ma.Theresa
2019年11月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.
Ma.Theresa
2019 年 11 月入住 3 晚
2/10 糟糕
Shaila
2019年08月23日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay at Urban Manor!!!!!
The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!!
I am a frequent traveller and this is definitely one of the worst services ever!!!!