We had no housecleaning, so our bed wasn’t remade and towels were never refreshed. Cars parked near our room had windshield smashed. And my room key had to be replaced 2 times because it wasn’t working
Jamie
2024 年 5 月入住 2 晚
2/10 糟糕
Brittani
与家人及幼儿出行
2024年05月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
From the beginning my experience was horrible from the moment the older later at the front desk started service with my I knew I chose the wrong place to stay. She argued with me that I did not have a reservation and I advised her I did and showed her my information she still stated I was not in the system my Expedia account is old so I advised her it could have been under my maiden name and she still said no then stated I would need proof of the name change. She finally found my reservation that was on my id and said Expedia just updated it however neither of us called Expedia. While checking in the co worker was on the line calling either the police or security regarding a house keepers boyfriend coming to her job to harass her I had asked if I could get a refund and go somewhere else the lady stated she could not. I was placed in 116 the beds were held up by wood pieces and everytime you laid down there was a horrible crashing noise. The back door was unsecured anyone could come in and look in your room traveling with 2 young children I was so uncomfortable I stayed up all night due to people running around and playing loud music above me. There was rodent poop on the bathroom and Robert bait stations all along the property. It was disgusting. To top it off the tv also did not work. I would not recommend anyone stays at this property.
Brittani
2024 年 5 月入住 1 晚
2/10 糟糕
Suzanne
与家人出行
2024年05月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay at that hotel was not okay.I had my 3-year-old grandson with me.And at first they put me in Room 143 and then change me to 127.And neither time were the TV's working and then when my grandson woke up.I noticed that there was some blood on the top of his bed and it wasn't from him because I had him on his own blanket
Suzanne
2024 年 5 月入住 1 晚
4/10 很差
christine muok
2024年05月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Continental breakfast was a brown paper bag filled with one red mini apple, one mini yogurt, and one mini orange juice
christine muok
2024 年 4 月入住 1 晚
6/10 一般
Jasmine
2024年05月8日
不满意:住宿条件和设施,员工和服务
Jasmine
2024 年 5 月入住 5 晚
2/10 糟糕
Manuel
2024年05月8日
Was a thunder valley I live at Elk Grove I found this motel and it was cheap so i didn’t read what time the check in was so I got there and dude in front desk told my my check was 3pm and I said oh’s it there any room available he said no . I lost $86 . So never go back again!
Manuel
2024 年 5 月入住 1 晚
2/10 糟糕
Luz
团体旅客, 商务旅客
2024年05月7日
不满意:清洁度、服务设施、住宿条件和设施
This property is definitely not what is advertised. The hotel was dirty will not rent or recommend this property.