The poor experience for me.....
You charged me twice when I check-in, even I had payed on Hotel.com.
After I requested the counter staff to deal this issue, he still gave me wrong message....
I think you need to improve your employee training.....
Then, there are poor soundproof for some room style....we can know everything that neighbor does.
However, the environment is very clear.
真实旅客
2019 年 12 月入住 4 晚
8/10 还可以
真实旅客
商务旅客
2019年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
反應意見處理迅速服務快,房間舒適
真实旅客
2019 年 11 月入住 4 晚
10/10 超赞
Jaywant
商务旅客
2024年05月15日
满意:住宿条件和设施,服务设施
Smooth check-in and great location.
Jaywant
2024 年 5 月入住 2 晚
10/10 超赞
Tamsen
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施
Tamsen
2024 年 4 月入住 2 晚
10/10 超赞
Luis
与家人及幼儿出行
2024年05月6日
满意:清洁度、服务设施、住宿条件和设施
The location of this Hyatt is great for those that go to the Levi’s stadium. The front desk could be a little bit more welcoming.
Only issue really was the wet floor signs are made to blend with hotel and can’t see them. I knew the floor was wet but I almost slipped walking to the front desk maybe having more mat to dry shoes by front doors could help.
Other than that we love staying there.
Luis
2024 年 5 月入住 1 晚
8/10 还可以
Maria
与家人出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wait for the elevator was too long and not enough dining options to walk to.