A very nice stay for the celebration of my wife’s birthday. Courteous staff with a comfortable stay~ thx!
真实旅客
2023 年 8 月入住 3 晚
10/10 超赞
Sauk Jun
与配偶出行
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Evergthing was perfect
Sauk Jun
2024 年 5 月入住 2 晚
4/10 很差
Pui Ching Queenie
团体旅客
2024年05月28日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
There are a few things that require urgent review from the hotel.
- The concierge cannot be reached by in-room telephone. We had to go to the lobby to speak to the concierge. I have never encountered this in a 5 star hotel. The concierge should be easily accessible.
- Our friend who booked a family suite requested an extra blanket because he was cold, but was refused numerous times on the basis that the hotel had to “protect their property”, meaning the blanket. We are completely shocked by this hostile “explanation”. We did not feel welcomed by the hotel, and felt the hotel saw us as thieves that would steal their blanket rather than guests who paid a great sum of money for their service.
The hotel urgently need to review their service and be more flexible to cater for the needs of their guests. Such rigid behaviour is off-putting and I hesitate to recommend this hotel to anyone.
Pui Ching Queenie
2024 年 5 月入住 3 晚
10/10 超赞
Heather
与家人出行
2024年05月16日
满意:员工和服务、服务设施、住宿条件和设施
Incredibly beautiful property. Amazing stay.
Heather
2024 年 5 月入住 2 晚
10/10 超赞
Yong Hua
与家人出行
2024年05月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the amazing view and the spacious room the hotel provided. Staff was friendly, amenities and facilities were beyond standard. A great getaway when you are in jeju!
Yong Hua
2024 年 5 月入住 3 晚
10/10 超赞
Thuy
2024年05月15日
Excellent services!!
Thuy
2024 年 5 月入住 4 晚
10/10 超赞
YIQIAO,Bothell
2024年05月15日
满意:清洁度、员工和服务、住宿条件和设施
I love this place! Super super super satisfied with all the experiences here! The view, the pool, the food all far beyond my expectation! Definitely will visit other Parnas hotels in the world!