We go to Shreveport LA to visit family and we always stay at the Homewood Suites by Hilton. Usually we have a super nice room. This room had a lot to lack. Super small tub that had chips in the porcelain. The outside of the fridge needed to be cleaned. Our check in time was 3 pm and we got there at 3:30 and had to wait another hour for a clean room. All the AC in the room was off and it was nearly 80 degrees in our room. This room was just not what we are used too and definitely not as described by hotel nor did it match any pictures on the website. So disappointed!
Bonnie
2024 年 5 月入住 2 晚
6/10 一般
Shaun
2024年05月6日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The shower door did not seal at all and the floor was covered in water. I would imagine this has been reported before. We stayed 2 nights and the room was never serviced. Seems like house keeping is not doing a very good job.
The front desk people were very friendly and helpful.
Shaun
2024 年 5 月入住 2 晚
10/10 超赞
Antoinette
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
Antoinette
2024 年 4 月入住 1 晚
10/10 超赞
Terry
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything was clean.
The room and building was very nice
Terry
2024 年 4 月入住 1 晚
10/10 超赞
Maria
与家人出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
Maria
2024 年 4 月入住 1 晚
10/10 超赞
Danielle
商务旅客
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the Reno and Pelton addition to the gym. Will definitely be back.